This was held at 11:00 at the company's new HQ in an out-of-the way part of Bradford a couple of miles from the city centre. I imagine they got all sorts of grants to develop this brownfield site. The result (owned outright, as is their way) is an impressive part of their estate. Hoping for a coffee and a chat with someone I arrived early. No such luck, I was ushered to a seat and had to wait out the time. I estimated an attendance of about 300 by the time it started. The board of seven (two exec, five non-exec) arrived on the podium; the management board (also seven) and some regional managers were on the front row. The chair, Sir Ian Gibson, introduced proceedings which began with a
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