Hartley – the story so far

ShareSoc director Mark Bentley has been working hard behind the scenes to support Hartley pension clients. 

In July 2022, Hartley entered administration. In February 2023, as part of our ongoing work to represent individual shareholder rights, ShareSoc director Mark Bentley joined an informal client committee to help represent the interests of Hartley clients.  

Despite significant obstacles, we assisted in obtaining the agreement of the FSCS in early 2024 to cover the costs of the administration process. This was a huge win. 

ShareSoc also formed the Hartley Client Support Group, with an online forum for our full members and a Facebook group to facilitate communication with and between Hartley clients who are not full ShareSoc members. 

Yet, despite the path being cleared for Hartley clients’ SIPPs to be moved to other, solvent, providers, many clients are still waiting for their transfer to take place, well over two years on.  

We continue to assist affected ShareSoc members to expedite their transfers. We are working with our contacts at the FCA to progress individual cases and the regulator’s support has been invaluable. We are pressing for a “lessons learned” session with the FCA, to review how similar cases can be avoided, or at least handled more efficiently, in the future. 

Without our members’ subscription fees, we wouldn’t have the resources to represent individual shareholders as we do. If you aren’t already a member, please consider joining here.  You may also like to donate to help support our work. 

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